SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the Anthology - Encompass system status update page.

Anthology will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

All scheduled maintenance windows are listed on the Anthology - Encompass Support center at support.imodules.com.

In Application Issues - Severity 1 Defects ? Operational
90 days ago
100.0 % uptime
Today
Email Marketing ? Operational
90 days ago
100.0 % uptime
Today
Email Home Operational
90 days ago
100.0 % uptime
Today
Email Reporting ? Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 ? Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook ? Operational
90 days ago
100.0 % uptime
Today
EDM ? Operational
90 days ago
100.0 % uptime
Today
Email Marketing Deliverability (non Sendgrid) ? Operational
90 days ago
100.0 % uptime
Today
Production Sites ? Operational
90 days ago
99.98 % uptime
Today
US Production Sites Operational
90 days ago
99.98 % uptime
Today
Canadian Production Sites Operational
90 days ago
99.98 % uptime
Today
Australian Production Sites Operational
90 days ago
99.98 % uptime
Today
Web Services ? Operational
90 days ago
100.0 % uptime
Today
US Web Services Operational
90 days ago
100.0 % uptime
Today
Canadian Web Services Operational
90 days ago
100.0 % uptime
Today
Australian Web Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 10, 2025

No incidents reported today.

Oct 9, 2025
Completed - The scheduled maintenance has been completed.
Oct 9, 23:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 21:04 CDT
Scheduled - We’re performing maintenance in the CA environment to upgrade background messaging services. This work to the environment further supports Cybersource’s required .p12 certificate format.

https://support.imodules.com/hc/en-us/articles/39351463924123-Cybersource-p12-File-Requirement-Update

Oct 9, 21:03 CDT
Oct 8, 2025

No incidents reported.

Oct 7, 2025
Resolved - Our teams have identified and addressed the SSO login performance. SSO login is now working as expected.
Oct 7, 08:23 CDT
Investigating - We have received reports that Encompass SSO login is not working as expected. Our teams are actively investigating this issue. We will provide an update as we have additional information.
Oct 7, 07:40 CDT
Oct 6, 2025
Completed - The scheduled maintenance has been completed.
Oct 6, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 19:00 CDT
Update - Whoops! Please disregard the previously posted time/date. The October release of Encompass is now scheduled for Monday at 8pm ET on 10/06/2025.
We apologize for the error.

Oct 6, 14:51 CDT
Scheduled - The October release of Encompass is scheduled for Wednesday at 8pm ET on 10/06/2025. Please review the Anthology Support Center for Release Notes here:
https://support.imodules.com/hc/en-us/articles/41692990115355-Encompass-Release-Notes-6-October-2025

Oct 6, 14:47 CDT
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.