SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the Anthology - Encompass system status update page.

Anthology will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

All scheduled maintenance windows are listed on the Anthology - Encompass Support center at support.imodules.com.

In Application Issues - Severity 1 Defects ? Operational
90 days ago
100.0 % uptime
Today
Email Marketing ? Operational
90 days ago
99.99 % uptime
Today
Email Home Operational
90 days ago
100.0 % uptime
Today
Email Reporting ? Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 ? Operational
90 days ago
99.98 % uptime
Today
SendGrid SMTP Operational
90 days ago
99.96 % uptime
Today
SendGrid Event Webhook ? Operational
90 days ago
100.0 % uptime
Today
EDM ? Operational
90 days ago
100.0 % uptime
Today
Email Marketing Deliverability (non Sendgrid) ? Operational
90 days ago
100.0 % uptime
Today
Production Sites ? Operational
90 days ago
99.96 % uptime
Today
US Production Sites Operational
90 days ago
100.0 % uptime
Today
Canadian Production Sites Operational
90 days ago
100.0 % uptime
Today
Australian Production Sites Operational
90 days ago
99.89 % uptime
Today
Web Services ? Operational
90 days ago
100.0 % uptime
Today
US Web Services Operational
90 days ago
100.0 % uptime
Today
Canadian Web Services Operational
90 days ago
100.0 % uptime
Today
Australian Web Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Encompass April Release to AU Production Environment May 19, 2025 10:00-13:00 CDT

The April release of Anthology's Encompass product is scheduled for Monday at 11am ET on 05/19/2024 (Tuesday 2am on 5/20/2024 AEST).

Please review the Anthology Support Center for Release Notes here:
https://support.imodules.com/hc/en-us/articles/36898544084379-Encompass-Release-Notes-19-May-2025

Posted on May 16, 2025 - 14:03 CDT

Encompass April Release to US/CA Production Environment May 19, 2025 20:00-23:00 CDT

The May release of Anthology's Encompass product is scheduled for Monday at 8pm ET on 05/19/2024.

Please review the Anthology Support Center for Release Notes here:
https://support.imodules.com/hc/en-us/articles/36898544084379-Encompass-Release-Notes-19-May-2025

Posted on May 16, 2025 - 14:03 CDT
May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Completed - The scheduled maintenance has been completed.
May 12, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 19:00 CDT
Scheduled - We will be performing scheduled maintenance to apply a security-related configuration update.
May 9, 13:36 CDT
Completed - The scheduled maintenance has been completed.
May 12, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 10:00 CDT
Scheduled - We will be performing scheduled maintenance to apply a security-related configuration update.
May 9, 13:35 CDT
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Completed - The scheduled maintenance has been completed.
May 8, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 CDT
Scheduled - At Midnight ET on May 7, we will be completing a back-end infrastructure upgrades to enhance performance and resource alignment.
May 6, 14:53 CDT
May 7, 2025
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.