Identified - We’re currently experiencing an issue with saved Giving Transaction Export (GTE) reports on US, Canada, and Australia sites. These saved reports may fail to run properly when using a date filter based on a saved GTE report.
Workaround:
To access your data, please create a new Giving Transaction Export report instead of using a saved one.
Our team is actively working on a fix and will provide updates as soon as possible. Thank you for your understanding and patience.
May 21, 2025 - 13:03 CDT
Workaround:
To access your data, please create a new Giving Transaction Export report instead of using a saved one.
Our team is actively working on a fix and will provide updates as soon as possible. Thank you for your understanding and patience.
May 21, 2025 - 13:03 CDT
About This Site
Welcome to the the Anthology - Encompass system status update page.
Anthology will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.
All scheduled maintenance windows are listed on the Anthology - Encompass Support center at support.imodules.com.
In Application Issues - Severity 1 Defects
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Operational
Email Marketing
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Operational
Email Home
Operational
Email Reporting
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Operational
SendGrid API v2
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Operational
SendGrid SMTP
Operational
SendGrid Event Webhook
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Operational
EDM
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Operational
Email Marketing Deliverability (non Sendgrid)
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Operational
Production Sites
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Operational
US Production Sites
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Canadian Production Sites
Operational
Australian Production Sites
Operational
Web Services
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Operational
US Web Services
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Canadian Web Services
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Australian Web Services
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