SYSTEM STATUS
Administrators may continue to experience loading issues while the update is being completed and validated. We will provide another update once the hotfix has been applied and normal image and document manager folder access has been confirmed.
Jun 05, 2026 - 09:53 CDT
We will provide another update as more information becomes available.
Jun 04, 2026 - 11:10 CDT
Our team is actively investigating and will provide updates as more information becomes available.
Jun 03, 2026 - 11:39 CDT
About This Site
Welcome to the status update page for Encoura - Encompass. We want to make sure you have the latest information on system performance and any critical issues that might affect your work.
What We’ll Share
We use this space to communicate Severity 1 Defects—issues that impact multiple clients—as well as any system-wide outages or performance slowdowns.
Staying Notified
When an issue arises, we’ll send an initial alert through the method you chose when you subscribed. To stay fully informed as a situation develops, please keep the following in mind:
- Initial Alerts: Sent via your preferred method (text or email).
- Detailed Updates: Ongoing updates are sent via email only.
- Resolution Alerts: Sent via your preferred method once the issue is fixed.
Pro Tip: If you want to track an issue from start to finish, we recommend subscribing via email in addition to text.
Scheduled Maintenance
Looking for a heads-up on planned downtime? You can find our full schedule of maintenance windows at the Encompass Support Center: support.imodules.com.