All Systems Operational
About This Site
Welcome to the status update page for Encoura - Encompass. We want to make sure you have the latest information on system performance and any critical issues that might affect your work.
What We’ll Share
We use this space to communicate Severity 1 Defects—issues that impact multiple clients—as well as any system-wide outages or performance slowdowns.
Staying Notified
When an issue arises, we’ll send an initial alert through the method you chose when you subscribed. To stay fully informed as a situation develops, please keep the following in mind:
- Initial Alerts: Sent via your preferred method (text or email).
- Detailed Updates: Ongoing updates are sent via email only.
- Resolution Alerts: Sent via your preferred method once the issue is fixed.
Pro Tip: If you want to track an issue from start to finish, we recommend subscribing via email in addition to text.
Scheduled Maintenance
Looking for a heads-up on planned downtime? You can find our full schedule of maintenance windows at the Encompass Support Center: support.imodules.com.
Scheduled Maintenance
Encompass September release to AU production environment Sep 8, 2026 10:00-13:00 CDT
A key highlight of this release is the Early Access Beta for the new Giving Microsite Builder. This new experience helps administrators create professional, branded giving microsites through a guided, template-driven setup, with flexible customization options designed to reduce setup time and make campaign management easier. Customers interested in participating in the Early Access Beta can submit the beta interest form.
This release also includes new Email Recipient Engagement Reporting, allowing administrators to view email engagement statistics over time at the recipient level. This makes it easier to identify the most and least engaged individuals within a selected timeframe. Full details are available in the release notes.
https://help.anthology.com/encompass/en/whats-new/2026---product-releases/encompass---2026-5-release-notes.html
Early Access Beta interest form:
https://airtable.com/apphZBqzgWGBut1hU/pagWf0eBqI5zufMpr/form
Posted on Sep 03, 2026 - 17:21 CDT
Encompass September release to US/CA production environments Sep 8, 2026 19:00-23:00 CDT
A key highlight of this release is the Early Access Beta for the new Giving Microsite Builder. This new experience helps administrators create professional, branded giving microsites through a guided, template-driven setup, with flexible customization options designed to reduce setup time and make campaign management easier. Customers interested in participating in the Early Access Beta can submit the beta interest form.
This release also includes new Email Recipient Engagement Reporting, allowing administrators to view email engagement statistics over time at the recipient level. This makes it easier to identify the most and least engaged individuals within a selected timeframe. Full details are available in the release notes.
https://help.anthology.com/encompass/en/whats-new/2026---product-releases/encompass---2026-5-release-notes.html
Early Access Beta interest form:
https://airtable.com/apphZBqzgWGBut1hU/pagWf0eBqI5zufMpr/form
Posted on Sep 03, 2026 - 17:23 CDT