SYSTEM STATUS

Canadian Encompass Email Reporting Data Unavailable Since May 18

Incident Report for Encoura Encompass

Identified

Email reporting for Canadian Encompass sites is currently unavailable or incomplete for emails sent beginning May 18, 2026.

This issue is limited to the availability of email reporting data. Email sending continues to process as expected. Our team is working to restore reporting visibility and backfill the affected reporting data. We will provide more details as progress is made.

Posted May 26, 2026 - 19:34 CDT

This incident affects: Production Sites (Canadian Production Sites) and Email Marketing (Email Reporting).