SYSTEM STATUS

Encompass Maintenance for AU/US/CA Production Environments
Scheduled Maintenance Report for Anthology - Encompass
Postmortem

During our Friday evening maintenance, a few sites saw connectivity issues. These issues were cause as setting transitioned from our, now legacy, hosting provider. When we switched to the new provider, these settings caused problems with how the site's address was resolved. We've now fixed and simplified those configurations that saw issues and improved our testing to prevent similar issues in the future.

Posted Mar 04, 2024 - 14:56 CST

Completed
The scheduled maintenance has been completed.
Posted Mar 02, 2024 - 00:59 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 01, 2024 - 23:59 CST
Scheduled
We will be changing DNS hosting providers during this maintenance window. No impact should be noticeable, but we’re setting this as an official maintenance window out of an abundance of caution and in the spirit of transparency.
Posted Feb 26, 2024 - 13:28 CST
This scheduled maintenance affected: Production Sites (US Production Sites, Canadian Production Sites, Australian Production Sites).