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SYSTEM STATUS

Encompass Maintenance Release to AU Production Environment

Scheduled Maintenance Report for Encoura Encompass

Completed

The scheduled maintenance has been completed.

Posted Aug 25, 2025 - 11:30 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 25, 2025 - 11:00 CDT

Scheduled

To provide immediate improvements in Encompass (Advance), this release includes the following fixes and enhancements:
--Resolved event cloning errors where certain templates or form fields caused duplication issues or failed event creation when cloning.

--Corrected email token links so that personalized "mailto" and email address tokens now function properly within email campaigns.

--Fixed Cybersource P12 recurring payment updates to allow billing details to be successfully saved and edited when this updated Cybersource gateway option is enabled.

Posted Aug 25, 2025 - 10:57 CDT

This scheduled maintenance affected: Production Sites (Canadian Production Sites).