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SYSTEM STATUS

Encompass Blocker Severity 1 - ENC-39896- Unable to edit draft emails, email home CSS not loading

Incident Report for Anthology - Encompass

Resolved

This issue has been resolved.

Posted Feb 11, 2020 - 11:45 CST

Monitoring

A fix for this issue has been applied. Admins should be able to access email tools without issue.

Posted Feb 11, 2020 - 10:53 CST

Investigating

Unable to edit draft emails, email home CSS not loading has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-39896. A new private window or clearing browser cache is working in some cases.

Posted Feb 11, 2020 - 08:22 CST

This incident affected: Email Marketing (Email Home, EDM).