SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the iModules Software system status update page.

iModules will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

In Application Issues - Severity 1 Defects ? Operational
Email Marketing Deliverability Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
Email Marketing Deliverability (non Sendgrid) Operational
Production Sites Operational
US Production Sites Operational
Canadian Production Sites Operational
Australian Production Sites Operational
Web Services Operational
US Web Services Operational
Canadian Web Services Operational
Australian Web Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 28, 2017

No incidents reported today.

Feb 27, 2017

No incidents reported.

Feb 26, 2017

No incidents reported.

Feb 25, 2017

No incidents reported.

Feb 24, 2017
Resolved - This incident has been resolved.
Feb 24, 12:59 CST
Monitoring - Cloudflare, our content delivery network provider, experienced an issue that may have caused security issues for its customers. According to Cloudflare, iModules client sites were not affected. We continue to monitor and investigate this issue with Cloudflare to ensure that client sites were not impacted. We will post any available updates on this site.
Feb 24, 09:06 CST
Feb 23, 2017

No incidents reported.

Feb 22, 2017
Resolved - This incident has been resolved.
Feb 22, 10:58 CST
Update - Technical teams continue to monitor for site slowness issues. Continued monitoring does not indicate any further 503 & 520 errors.
Feb 21, 18:43 CST
Update - We have diverted traffic to our alternate CDN provider. Technical teams continue to investigate the root cause and the permanent solution. Updates to follow.
Feb 21, 11:47 CST
Monitoring - Technical teams are continuing to investigate the issue. Updates to follow.
Feb 21, 09:55 CST
Investigating - We are currently investigating 520 & 503 errors. Updates to follow.
Feb 21, 08:41 CST
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017
Resolved - There have been no further reports of Website slowness. Technical teams have monitored and verified resolution.
Feb 14, 16:49 CST
Monitoring - Technical teams continue to monitor for any Website performance issues.
Feb 14, 15:23 CST
Identified - Technical teams have identified a possible cause of the slowness issue. We will be making a configuration change to our content delivery network at 1:15 p.m. central time.
Feb 14, 12:50 CST
Investigating - We are investigating reports of Website slowness. Updates to follow.
Feb 14, 11:55 CST