SYSTEM STATUS

Identified - This issue was caused by a hotfix release last night. This will be resolved in a hotfix release 3/27/2017.
Mar 24, 14:22 CDT
Investigating - Various editing windows are small and using scroll bars has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-27852.
Mar 24, 08:08 CDT

About This Site

Welcome to the the iModules Software system status update page.

iModules will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

In Application Issues - Severity 1 Defects ? Operational
Email Marketing Deliverability ? Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
Email Marketing Deliverability (non Sendgrid) Operational
Production Sites ? Operational
US Production Sites Operational
Canadian Production Sites Operational
Australian Production Sites Operational
Web Services ? Operational
US Web Services Operational
Canadian Web Services Operational
Australian Web Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 25, 2017

No incidents reported today.

Mar 24, 2017
Resolved - This issue has been resolved.
Mar 24, 09:17 CDT
Identified - This issue was caused by a hotfix release last night. Clearing your browser cache or using a new private/incognito window will allow these icons to work correctly.
Mar 24, 08:48 CDT
Investigating - Add, Edit article and sort icons for news and event listings not responging has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-27851.
Mar 24, 07:32 CDT
Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017
Resolved - This issue has been resolved.
Mar 21, 15:41 CDT
Monitoring - The queues have cleared and all scheduled emails have completed sending for the 1pm and 2pm waves. Development is monitoring to ensure the issue is resolved.
Mar 21, 14:51 CDT
Investigating - Email marketing emails are queued. They are sending but there is currently a delay, emails from the 1pm send have not completed sending as of 2:35pm central time. This has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-27813.
Mar 21, 14:34 CDT
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017
Resolved - This issue was resolved in a release last night.
Mar 15, 07:13 CDT
Update - This issue will be resolved in a release tonight.
Mar 14, 15:57 CDT
Identified - This issue is related to the code release last night.
Mar 14, 12:45 CDT
Investigating - Linkbuilder is erroring has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-27695.
Mar 14, 12:36 CDT
Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.