SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the iModules Software system status update page.

iModules will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

All scheduled maintenance windows are listed on the iModules Support center at support.imodules.com.

In Application Issues - Severity 1 Defects   ? Operational
Email Marketing Deliverability ? Operational
SendGrid API v2   Operational
SendGrid SMTP   Operational
SendGrid Event Webhook   Operational
Email Marketing Deliverability (non Sendgrid)   Operational
Production Sites ? Operational
US Production Sites   Operational
Canadian Production Sites   Operational
Australian Production Sites   Operational
Web Services ? Operational
US Web Services   Operational
Canadian Web Services   Operational
Australian Web Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2018

No incidents reported today.

Aug 20, 2018

No incidents reported.

Aug 19, 2018

No incidents reported.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018
Resolved - This issue has been resolved.
Aug 16, 11:19 CDT
Update - We are continuing to monitor for any further issues.
Aug 15, 16:35 CDT
Monitoring - We have identified and resolved issues that were causing previews from the beta template editor not to send. We will continue to monitor previews from the beta template editor.
Aug 15, 10:44 CDT
Investigating - Beta template editor email previews not sending intermittently has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-34416.
Aug 15, 09:50 CDT
Aug 15, 2018
Resolved - This issue has been resolved.
Aug 15, 16:36 CDT
Investigating - Custom URLs erroring intermittently has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-34410.
Aug 15, 09:07 CDT
Resolved - This issue has been resolved and emails are being sent as scheduled. If you have emails in released that did not get sent last night or this morning you will need to move them back to drafts and re-release them.
Aug 15, 09:05 CDT
Investigating - Some emails scheduled to send last night and early this morning were not sent - has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-34411.
Aug 15, 09:04 CDT
Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018
Completed - The scheduled maintenance has been completed.
Aug 9, 13:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 10:08 CDT
Scheduled - We will be undergoing maintenance during this time.
Aug 9, 10:07 CDT
Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.