SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the iModules Software system status update page.

iModules will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

In Application Issues - Severity 1 Defects ? Operational
Email Marketing Deliverability Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
Email Marketing Deliverability (non Sendgrid) Operational
Production Sites Operational
US Production Sites Operational
Canadian Production Sites Operational
Australian Production Sites Operational
Web Services Operational
US Web Services Operational
Canadian Web Services Operational
Australian Web Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2017

No incidents reported today.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017
Resolved - There have been no further reports of 504 errors. The issue has been resolved.
Jan 13, 15:05 CST
Monitoring - The intermittent 504 errors have cleared. We are continuing to monitor and will confirm resolution.
Jan 13, 13:47 CST
Update - We are investigating a regional internet issue in Dallas.
Jan 13, 13:36 CST
Investigating - We are investigating reports of intermittent 504 errors when loading webpages.
Jan 13, 13:09 CST
Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017
Resolved - This issue was resolved in a hotfix release last night.
Jan 10, 09:52 CST
Update - This issue is scheduled to be resolved in a hotfix release tonight.
Jan 9, 14:00 CST
Identified - The issue has been identified.
Jan 9, 10:47 CST
Update - This issue appears to be affecting Firefox and IE only. Chrome is working correctly in our testing.
Jan 9, 09:17 CST
Investigating - The admin toolbar not working in Firefox and IE has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-26858.
Jan 9, 08:53 CST
Jan 9, 2017
Resolved - We have confirmed that the 504 Gateway Timeout issue has been resolved.
Jan 9, 14:15 CST
Update - The issue has improved since the removal of the impacted underlying internet carrier. We are continuing to monitor and will update when resolution is confirmed.
Jan 9, 12:40 CST
Monitoring - The impacted underlying internet carrier has been removed from our US datacenter connection pool.
Jan 9, 12:17 CST
Update - We have identified an issue with an underlying internet carrier in Chicago and Houston.
Jan 9, 11:13 CST
Update - We are investigating a possible internet backbone carrier issue.
Jan 9, 10:42 CST
Update - We are investigating a possible internet backbone carrier issue. Updates to follow.
Jan 9, 10:27 CST
Investigating - 504 gateway errors intermittently across site pages and tools has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-26870.
Jan 9, 09:41 CST
Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.

Jan 5, 2017

No incidents reported.

Jan 4, 2017

No incidents reported.

Jan 3, 2017

No incidents reported.