SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the iModules Software system status update page.

iModules will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

All scheduled maintenance windows are listed on the iModules Support center at support.imodules.com.

In Application Issues - Severity 1 Defects ? Operational
Email Marketing Deliverability ? Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
Email Marketing Deliverability (non Sendgrid) Operational
Production Sites ? Operational
US Production Sites Operational
Canadian Production Sites Operational
Australian Production Sites Operational
Web Services ? Operational
US Web Services Operational
Canadian Web Services Operational
Australian Web Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2017

No incidents reported today.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017
Postmortem - Read details
Aug 10, 08:42 CDT
Resolved - Technical teams have identified the issue and have completed implementation of the resolution. Website functionality has returned to normal.
Aug 9, 22:24 CDT
Investigating - Clients are reporting issues with Website functionality in Australia. Technical teams are investigating at this time.
Aug 9, 22:09 CDT
Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.

Aug 3, 2017
Resolved - This issue was corrected in a hotfix release last night. These pages are now correctly prompting for login.
Aug 3, 07:42 CDT
Update - This issue is scheduled to be resolved in a hotfix release tonight.
Aug 2, 12:15 CDT
Identified - This is affecting form pages hosted on the secure URL. This is not affecting regular content pages set to logged in.
Aug 2, 09:37 CDT
Investigating - Form pages set to logged in are not prompting for login and display no content - has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-29302.
Aug 2, 08:37 CDT
Aug 2, 2017
Postmortem - Read details
Aug 2, 14:55 CDT
Resolved - At this time, this has been resolved. We will continue to monitor site performance.
Aug 2, 12:11 CDT
Update - It appears that the 11:45am attempt to alleviate the hardware malfunction was not successful. We are still investigating a resolution and will continue to provide updates.
Aug 1, 14:51 CDT
Identified - This morning we identified a hardware malfunction at our US hosting location that has caused intermittent site slowness. To resolve this, we will briefly interrupt connectivity to sites that will result in a 1-2 minute outage. This will occur at 11:45 AM CDT.
Aug 1, 11:29 CDT