SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the iModules Software system status update page.

iModules will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

All scheduled maintenance windows are listed on the iModules Support center at support.imodules.com.

In Application Issues - Severity 1 Defects   ? Operational
Email Marketing Deliverability ? Operational
SendGrid API v2   Operational
SendGrid SMTP   Operational
SendGrid Event Webhook   Operational
Email Marketing Deliverability (non Sendgrid)   Operational
Production Sites ? Operational
US Production Sites   Operational
Canadian Production Sites   Operational
Australian Production Sites   Operational
Web Services ? Operational
US Web Services   Operational
Canadian Web Services   Operational
Australian Web Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2018

No incidents reported today.

Apr 25, 2018

No incidents reported.

Apr 24, 2018
Resolved - Emails that were queued for sending have completed sending.
Apr 24, 13:34 CDT
Investigating - Emails are not appearing in history past the scheduled send time has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-32812. Some emails from the 11am and 12pm waves are queued for sending. They have been picked up to send and will be sent once the delay is resolved. You should NOT pull emails back from the released grid since they have already been picked up to send by the system.
Apr 24, 12:46 CDT
Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Resolved - We have confirmed resolution of all issues associated with this incident. Postmortem will follow.
Apr 13, 12:56 CDT
Monitoring - We are able to confirm some improvement in Email reporting updates. We are also able to confirm resolution of the issues impacting web page loads and errors for Admin login.
Apr 13, 10:55 CDT
Identified - We are able to confirm improvement in performance for web page loads and reduced errors for Admin login. There are still delays in Email reporting updates. Technical teams continue to troubleshoot the issue.
Apr 13, 09:29 CDT
Investigating - There is currently an issue causing intermittent errors for Admin login, WSOD on form submissions, delays in Email Reporting Updates and slow web page loads. Technical teams are investigating the issues at this time.
Apr 13, 08:54 CDT
Apr 12, 2018

No incidents reported.