SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the iModules Software system status update page.

iModules will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

All scheduled maintenance windows are listed on the iModules Support center at support.imodules.com.

In Application Issues - Severity 1 Defects ? Operational
90 days ago
99.98 % uptime
Today
Email Marketing ? Operational
90 days ago
99.99 % uptime
Today
Email Home Operational
90 days ago
100.0 % uptime
Today
Email Reporting ? Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 ? Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook ? Operational
90 days ago
100.0 % uptime
Today
EDM ? Operational
90 days ago
99.96 % uptime
Today
Email Marketing Deliverability (non Sendgrid) ? Operational
90 days ago
100.0 % uptime
Today
Production Sites ? Operational
90 days ago
99.98 % uptime
Today
US Production Sites Operational
90 days ago
99.99 % uptime
Today
Canadian Production Sites Operational
90 days ago
100.0 % uptime
Today
Australian Production Sites Operational
90 days ago
99.95 % uptime
Today
Web Services ? Operational
90 days ago
100.0 % uptime
Today
US Web Services Operational
90 days ago
100.0 % uptime
Today
Canadian Web Services Operational
90 days ago
100.0 % uptime
Today
Australian Web Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 8, 2020

No incidents reported today.

Apr 7, 2020
Resolved - A resolution for this defect has now been applied to the US and the Canadian environments. The Australian based environment will received this patch tomorrow at 10am CST.
Apr 7, 20:21 CDT
Update - The tested fix is ready and will release tonight to our US and Canadian customers at 8pm CST. Cards might disappear from email home for a few minutes, but this will not impact any sends. The release will update to our Australian based customers at 10am CST tomorrow.
Apr 7, 16:40 CDT
Identified - A fix for this issue is currently in QA. A hotfix will release tonight pending successful test results.
Apr 7, 12:01 CDT
Investigating - Email pre-header text overwrites email from name has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-40495.
Apr 7, 09:46 CDT
Resolved - This issue was resolved in the April release.
Apr 7, 09:42 CDT
Investigating - ENC-38907- Space in or after any link will prevent previews from sending and emails from releasing has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-38907. The work around is to remove the space.
Oct 31, 10:36 CDT
Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.