SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the iModules Software system status update page.

iModules will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

All scheduled maintenance windows are listed on the iModules Support center at support.imodules.com.

In Application Issues - Severity 1 Defects   ? Operational
Email Marketing Deliverability ? Operational
SendGrid API v2   Operational
SendGrid SMTP   Operational
SendGrid Event Webhook   Operational
Email Marketing Deliverability (non Sendgrid)   Operational
Production Sites ? Operational
US Production Sites   Operational
Canadian Production Sites   Operational
Australian Production Sites   Operational
Web Services ? Operational
US Web Services   Operational
Canadian Web Services   Operational
Australian Web Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2019

No incidents reported today.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019
Completed - The scheduled maintenance has been completed.
Jan 16, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 CST
Scheduled - iModules will be performing mandatory maintenance that will intermittently impact your website's status. Please note that you will not be able to access Encompass, and any emails scheduled to be sent during the maintenance window will be delayed. The maintenance schedule is as follows:
U.S. and Canada: 10:00 PM CST on January 15 - 2:55 AM CST on January 16 (4:00 AM GMT to 8:55 AM GMT)

Should a constituent visit your website during the scheduled maintenance window, they will see the following message:
" Well, hello there!
Don’t worry, you’re in the right place.
It appears you’ve caught us in the middle of a maintenance update.
We expect to be back online by 8:55AM GMT, January 16th."
Jan 14, 09:41 CST
Jan 15, 2019
Resolved - Technical teams have confirmed resolution of the issue. A postmortem will be provided.
Jan 15, 22:52 CST
Monitoring - Technical teams have resolved the issue causing errors when loading webpages. Technical teams continue to monitor.
Jan 15, 22:42 CST
Identified - Technical teams are investigating reports of errors when loading webpages.
Jan 15, 22:30 CST
Jan 14, 2019
Completed - The scheduled maintenance has been completed.
Jan 14, 12:06 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 10:01 CST
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 09:37 CST
Scheduled - iModules will be performing mandatory maintenance that will intermittently impact your website's status. Please note that you will not be able to access Encompass, and any emails scheduled to be sent during the maintenance window will be delayed. The maintenance schedule is as follows: Australia: 4:00 PM GMT - 7:00 PM GMT on January 14

Should a constituent visit your website during the scheduled maintenance window, they will see the following message:
"Well, hello there!
Don't worry, you're in the right place.
It appears you've caught us in the middle of a maintenance update.
We expect to be back online by 7PM GMT, January 14th."
Jan 14, 09:33 CST
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.