SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the iModules Software system status update page.

iModules will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

All scheduled maintenance windows are listed on the iModules Support center at support.imodules.com.

In Application Issues - Severity 1 Defects   ? Operational
Email Marketing Deliverability ? Operational
SendGrid API v2   Operational
SendGrid SMTP   Operational
SendGrid Event Webhook   Operational
Email Marketing Deliverability (non Sendgrid)   Operational
Production Sites ? Operational
US Production Sites   Operational
Canadian Production Sites   Operational
Australian Production Sites   Operational
Web Services ? Operational
US Web Services   Operational
Canadian Web Services   Operational
Australian Web Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2018

No incidents reported today.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Resolved - This incident has been resolved.
Jul 13, 15:51 CDT
Monitoring - Effective 6/22/2018, iModules will no longer accept web requests using the TLS 1.0 encryption protocol. Its more secure successors, TLS 1.1 and TLS 1.2, will be the new minimum standard security protocol supported by iModules. iModules must enforce this change due to PCI DSS Compliance standards.
Jun 21, 10:37 CDT
Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018
Postmortem - Read details
Jul 10, 10:50 CDT
Resolved - This issue has been resolved. Emails are being picked up and queued for sending as of 7:59am central time. Emails in the released queue will be sent by the system.
Jul 9, 08:32 CDT
Investigating - Emails without community content are not sending has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-33951.
Jul 9, 07:50 CDT
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.