SYSTEM STATUS

Encompass Blocker Severity 1 - ENC-39903 - Datebox field above scheduled payments field breaks calculation for scheduled payments

Incident Report for Anthology - Encompass

Resolved

This issue has been resolved.

Posted Feb 12, 2020 - 08:10 CST

Identified

The issue has been identified and a fix is scheduled to be implemented tonight.

Posted Feb 11, 2020 - 16:52 CST

Update

We are continuing to investigate this issue.

Posted Feb 11, 2020 - 16:09 CST

Investigating

Datebox field above scheduled payments field breaks calculation for scheduled payments has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-39903. This could impact donations and memberships where scheduled payments are an option. Move the datebox field below the payments field as a workaround for this issue.

Posted Feb 11, 2020 - 11:49 CST

This incident affected: In Application Issues - Severity 1 Defects.