Canada Environment Maintenance
Incident
Report for Anthology - Encompass
Resolved
We have completed the service upgrade. Our internal teams have successfully completed the testing process. All services have been re-enabled and are functioning as expected.
Update
We have completed the service upgrade. Status will be kept on Monitoring through tomorrow.
Monitoring
We have completed the service upgrade. Our internal teams have successfully completed the testing process. and all services have been re-enabled.
Update
Application services have been migrated to the updated infrastructure provider. We are in the process of validating service functionality.
Update
Application services have been migrated to the updated infrastructure provider. We are in the process of validating service functionality.
Identified
We are in the process of upgrading our Canadian cloud environment. During this time application services will be unavailable, including web services, ftp, email and all other services. Following the upgrade, we will verify services functionality and then notify affected users.
This incident affected: Production Sites (Canadian Production Sites) and Web Services (Canadian Web Services).