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SYSTEM STATUS

Encompass Blocker Severity 1 - ENC-39483 - White Screen Errors inconsistently appearing on sites

Incident Report for Anthology - Encompass

Resolved

This issue has been resolved.

Posted Jan 06, 2020 - 11:31 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 06, 2020 - 10:26 CST

Identified

The offending web server has been identified and technical teams are continuing to monitor for errors.

Posted Jan 06, 2020 - 10:26 CST

Investigating

Encompass Blocker Severity 1 - ENC-39483 - White Screen Errors inconsistently appearing on sites - has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-39483.

Posted Jan 06, 2020 - 09:09 CST

This incident affected: In Application Issues - Severity 1 Defects.