SYSTEM STATUS

Encompass Blocker Severity 1 - ENC-41775- Large audience can cause email to fail sending
Incident Report for iModules Software
Resolved
This issue has been resolved. We will continue to monitor the email system for any related issues.
Posted Sep 03, 2020 - 09:35 CDT
Identified
A hotfix for this issue is expected to be released tonight.
Posted Aug 12, 2020 - 15:34 CDT
Update
Related to this issue estimated audience may show 0 regardless of audience size. These emails are ok to release.
Posted Aug 12, 2020 - 09:57 CDT
Investigating
Large audience can cause email to fail sending has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-41775. It is recommended to limit the audience size to 200,000 or less while technical teams are investigating this issue.
Posted Aug 12, 2020 - 08:32 CDT
This incident affected: In Application Issues - Severity 1 Defects.