Support Anthology.com

SYSTEM STATUS

Encompass Blocker - Canadian site forms are experiencing errors upon submission

Incident Report for Anthology - Encompass

Resolved

This issue has been resolved and fixed in Production for Canada.

Posted Sep 10, 2019 - 11:46 CDT

Identified

The issue has been identified and will be resolved soon.

Posted Sep 10, 2019 - 11:23 CDT

Investigating

The issue with Canadian site forms throwing an error has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-38426.

Posted Sep 10, 2019 - 10:59 CDT

This incident affected: Production Sites (Canadian Production Sites) and In Application Issues - Severity 1 Defects.