SYSTEM STATUS

Email Outage

Incident Report for Anthology - Encompass

Resolved

Technical teams have continued to monitor with no further issues. Resolution has been confirmed.

Posted May 02, 2019 - 19:31 CDT

Monitoring

Technical teams have verified all Email systems are operating normally. Technical teams continue to monitor. Updates to follow.

Posted May 02, 2019 - 16:34 CDT

Identified

Technical teams have identified the issue is related to our hosting provider. Services are restoring. Technical teams continue to monitor and test.

Posted May 02, 2019 - 16:14 CDT

Investigating

We are investigating reports of Email issues. This impacts accessing and sending email as well as email reporting. Technical teams are troubleshooting the issue. Updates to follow.

Posted May 02, 2019 - 16:00 CDT

This incident affected: In Application Issues - Severity 1 Defects and Email Marketing (Email Marketing Deliverability (non Sendgrid)).