SYSTEM STATUS

All Systems Operational

About This Site

Welcome to the the Anthology - Encompass system status update page.

Anthology will be communicating Severity 1 Defects that impact multiple clients and any issues that arise related to system availability, such as degraded performance or outages. Initial notifications will be sent using the method that you indicated when you subscribed to the alerts. Updates to issues are not sent via text, but rather email only. Therefore, if you want to receive notifications for updates beyond the initial notification and resolution notification, make sure to subscribe via email as well as text.

All scheduled maintenance windows are listed on the Anthology - Encompass Support center at support.imodules.com.

In Application Issues - Severity 1 Defects ? Operational
90 days ago
100.0 % uptime
Today
Email Marketing ? Operational
90 days ago
100.0 % uptime
Today
Email Home Operational
90 days ago
100.0 % uptime
Today
Email Reporting ? Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 ? Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook ? Operational
90 days ago
100.0 % uptime
Today
EDM ? Operational
90 days ago
100.0 % uptime
Today
Email Marketing Deliverability (non Sendgrid) ? Operational
90 days ago
100.0 % uptime
Today
Production Sites ? Operational
90 days ago
99.99 % uptime
Today
US Production Sites Operational
90 days ago
100.0 % uptime
Today
Canadian Production Sites Operational
90 days ago
100.0 % uptime
Today
Australian Production Sites Operational
90 days ago
99.97 % uptime
Today
Web Services ? Operational
90 days ago
100.0 % uptime
Today
US Web Services Operational
90 days ago
100.0 % uptime
Today
Canadian Web Services Operational
90 days ago
100.0 % uptime
Today
Australian Web Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 CDT
Scheduled - We will be performing maintenance on our system to enhance internal diagnostic capabilities.
Mar 27, 15:00 CDT
Mar 27, 2025
Resolved - This incident has been resolved and it was observed that clients are operating normally.
Mar 27, 09:08 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 11:27 CDT
Investigating - We are experiencing site slowness. This is impacting US region. Our technical team is currently investigating this issue. We will continue to monitor the situation and provide updates.
Mar 26, 09:45 CDT
Mar 26, 2025
Mar 25, 2025
Completed - The scheduled maintenance has been completed.
Mar 25, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 19:00 CDT
Scheduled - Anthology Encompass will undergo maintenance tonight to remediate the following issues:

Cursor Alignment & Layout Selection (Bug 2541392):
Resolved an issue where the cursor in the Layout Editor did not align with typed text and prevented proper text editing. Also fixed errors that blocked PCB layout selection on the front end.

Designation Anchor Issue (Bug 2546059):
Corrected an issue preventing the &pdid=XX URL parameter from anchoring to the correct designation container in the pop-up window.

Mar 25, 18:29 CDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - This issue has been resolved.
Mar 19, 17:13 CDT
Monitoring - We are no longer seeing intermittent site slowness/timeouts on Encompass sites. We are continuing to monitor this issue.
Mar 19, 14:54 CDT
Investigating - We are currently experiencing intermittent site slowness/timeouts. Our team is actively monitoring, investigating and working to resolve the issue as quickly as possible.
Mar 19, 14:37 CDT
Mar 18, 2025

No incidents reported.