SYSTEM STATUS

Encompass Blocker Severity 1 - ENC-37579 Unable to load Email Home

Incident Report for Anthology - Encompass

Resolved

This incident has been resolved.

Posted May 08, 2019 - 07:28 CDT

Monitoring

Deployment of the hotfix release has been completed. Technical teams will continue to monitor for any issues and will confirm resolution.

Posted May 07, 2019 - 22:04 CDT

Update

This issue will be resolved in a hotfix release tonight.

Posted May 07, 2019 - 16:11 CDT

Update

We are seeing improvement accessing Email Home. Technical teams are continuing to work on a resolution.

Posted May 07, 2019 - 12:38 CDT

Identified

Technical teams have identified the issue, and are working on a resolution.

Posted May 07, 2019 - 10:55 CDT

Investigating

Intermittently unable to load Email Home has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-37579.

Posted May 07, 2019 - 09:25 CDT

This incident affected: In Application Issues - Severity 1 Defects.