SYSTEM STATUS

Slow Email Sends

Incident Report for Anthology - Encompass

Resolved

This incident has been resolved.

Posted Jul 10, 2020 - 13:26 CDT

Monitoring

Our engineers have identified the issue and have implemented a fix. All emails have currently been sent. Engineers will continue to closely monitor for any additional occurrences of the issue.

Posted Jul 10, 2020 - 12:11 CDT

Update

This may cause estimated audience to be zero or stuck in estimating.

Posted Jul 10, 2020 - 11:22 CDT

Investigating

Our engineers have identified an issue with emails sending at a slower rate then normal. They are currently investigating the issue and we will provide additional updates as information becomes available.

Posted Jul 10, 2020 - 10:49 CDT

This incident affected: Email Marketing (Email Marketing Deliverability (non Sendgrid)).