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SYSTEM STATUS

Encompass Blocker Severity 1 - ENC-38987 - Error provisioning Gmail users for Customers with Google Mail integration

Incident Report for Anthology - Encompass

Resolved

This issue has been resolved

Posted Nov 08, 2019 - 09:19 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 07, 2019 - 20:58 CST

Investigating

End users attempting to submit a form to provision a Gmail account through Encompass is causing an error to be shown to that user and the account isn't being created.

We are currently investigating.

Posted Nov 07, 2019 - 09:19 CST

This incident affected: In Application Issues - Severity 1 Defects.