SYSTEM STATUS

Encompass Severity 1 Blocker - ENC-29920- Blocker - Form only works if "Allow User to Edit Data After Submission" is checked.

Incident Report for Anthology - Encompass

Resolved

This was an IT issue with load balancers. This has been resolved.

Posted Oct 03, 2017 - 12:26 CDT

Investigating

When "Allow User to Edit Data After Submission" is not checked, users are getting redirect errors on commerce forms if back is clicked from the billing page - has been identified as a Severity 1 Blocker Defect and will be reviewed and fixed by our development team as soon as possible. The ticket number for your reference is ENC-29920. This ticket has been re-opened to address this issue that is still affecting standard commerce forms only.

Posted Oct 03, 2017 - 11:11 CDT

This incident affected: In Application Issues - Severity 1 Defects.