SYSTEM STATUS

US Websites - Pages timing out when loading

Incident Report for Anthology - Encompass

Resolved

Websites continue to operate normally and technical teams have confirmed resolution of the issue. Our CDN provider experienced an outage at their San Jose, CA network location that impacted regional traffic being routed via San Jose.

Posted Nov 21, 2017 - 13:33 CST

Update

U.S. Websites have restored to service. Technical teams continue to troubleshoot and monitor.

Posted Nov 21, 2017 - 12:59 CST

Investigating

We are investigating alerts related to pages timing out. Technical teams are investigating.

Posted Nov 21, 2017 - 12:42 CST

This incident affected: Production Sites (US Production Sites) and Web Services (US Web Services).